Remote Assistance |
Have you got a problem with your home or your business computer? Perhaps you would like help now instead of tomorrow? It doesn't matter where you are located, our trained technical team can take over your computer and try to solve your problem remotely.
All you have to do is sit back and watch as your mouse does all the work for you!
To use this service you will need either a Paypal or Google Checkout Account.
This service starts from as little as £10. You can make a payment with PayPal or Google Checkout. To get started with the help you need simply follow these few short steps:
1) First call us to arrange the time to remotely connect to your computer.
2) After making the appointment just click on the pay now button to pay.
3) At the specified time make sure your computer is switched on and connected to the Internet.
4) Your session ID will be sent to you by e-mail click on the link that will take you to the login page, the session ID should be already inserted below that there is a box for your name insert your name then click join session.
5) A small file will download. Allow this and launch the program If it doesn't do so automatically.
6) You will then see our technicians desktop. The request “Do you wish to become the
presenter?” Will appear on your screen. Select Yes.
7) Another question will appear asking “Do you want to give keyboard and mouse control
to PCMechanic?” Select Yes. We will now have full control of your computer.
Now just sit back and watch your computer being repaired.